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API Reference

Get card tracking status

get
https://api.dlocal.com/issuing/tracking/

Learn how to get the shipping status of a card.

A physical card starts off with its shipping status as ORDERED by default.

As it progressed through the fulfillment, subsequent possible values include SHIPPED, DELIVERED, RETURNED or CANCELLED.

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  • A card can be cancel at any time to make it inactive and unusable, but we still ship and bill for canceled cards.
  • To re-issue a new card, the previous one has to be cancelled.

You can use the card_id to identify the card. If the card courier does not support card tracking, you will receive an ERROR 7009: ‘Tracking status not available’.

Tracking Webhook

A request will be sent to your server to inform you updates on your card shipment status.
Find more details here.

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Dlocal LLP (Company Number UK OC413287) is a limited liability partnership incorporated in England and Wales. DLocal Limited (Company Registration Number C77538) is authorised by the Malta Financial Services Authority under the Financial Institutions Act for the issuance of electronic money and the provision of payment services. Dlocal Corp LLP (Company Number UK OC 424987) is registered as a Money Service Business (MSB) with Financial Crime Enforcement Network in United States of America (USA) under MSB Registration Numbers 31000193620515. Dlocal Corp LLP acts as agent of e-commerce merchants based in the USA, and collects payments from end users based in emerging markets, on behalf of the merchants.