Document type

Documents can either be physical documents or fields with text information.

Type	Description
`DOCUMENT`	Physical Document.
`FIELD`	Text information.

Document names

The document name should be one of the following, and not all document are required; it will depend on each verification.

Value	Description
`COPY_OF_ID_FRONT`	Front side of the copy of the identification.
`COPY_OF_ID_BACK`	Back side of the copy of the identification.
`SELFIE`	A photograph or image of the client's face to verify their identity.
`PROOF_OF_LIFE`	A liveness check of the client's face to verify their identity.
`PROOF_OF_ADDRESS`	A document required to verify the address of a client.
`BANK_STATEMENT`	Document provided by a financial institution.
`TAX_CERTIFICATE`	Tax identification document.
`POWER_OF_ATTORNEY`	Legal document that grants client the authority to act on behalf of another person or company in legal or financial matters.
`CERTIFICATE_OF_INCORPORATION`	Legal certificate indicating the incorporation of the company.
`SOURCE_OF_FUNDS_DECLARATION`	Documentation indicating the origin of funds used for company operations, investments, or other financial activities.
`DIRECTORS_REGISTRY`	A document that provides details about the registered directors of a company, including their names, roles, and other relevant information.
`SHAREHOLDERS_REGISTRY`	Document containing details about the company's shareholders, including their names, ownership percentages, and relevant information.
`ARTICLES_OF_ASSOCIATION_BY_LAWS_MEMORANDUM_OF_INCORPORATION`	Legal document outlining the company's internal regulations, governance structure, and foundational information.
`OUTLINE_OF_COMPANY_OWNERSHIP_STRUCTURE`	Document with the description of the company's ownership and organizational structure, including shareholders, stakeholders, and their respective roles.
`CLIENT_EMAIL`	Client's email address.
`DATE_OF_BIRTH`	Client's date of birth. Format: DD/MM/YYYY
`PLACE_OF_BIRTH`	Client's place of birth. Format: ISO 3166-1 alpha-2 code.
`CLIENT_NAME`	Client's name.

Document status

Understand the document status descriptions to know its condition.

Status	Description
`PENDING`	The document is missing.
`COMPLETED`	The document is completed and ready to review.
`ERROR`	An error has occurred.
`APPROVED`	The document is approved.

Document status details

Understand the document status delta descriptions to know its condition and what action to take in each case.

Value	Description	Actions
`OK`	Uploaded document is approved.	N/A
`PENDING`	Uploaded document needs review.	N/A
`DOCUMENT_NOT_READABLE`	Uploaded document cannot be processed.	Resend document file, making sure it is clear.
`DOCUMENTS_CROPPED`	Uploaded document sent is cropped.	Send a picture of a physical document without cutting edges.
`DOCUMENTS_DUPLICATE_TYPE`	Uploaded document is duplicated.	Send a unique document.
`DOCUMENTS_SAME_IMAGE`	Uploaded document has similar images.	Send the required image.
`DOCUMENTS_EXPIRED`	The document could not be used for verification because it has expired	Send a document with a valid expiration date.
`DOCUMENTS_FAILED_OTHER`	The document could not be verified due to a general error.	Resend document file.
`DOCUMENTS_INVALID`	The document sent is not supported.	Send a valid document according to documentation.
`DOCUMENTS_PHOTO_MISMATCH`	The document photo does not match the selfie or proof of life sent.	Verify which information is correct and resend a matching pair consisting of a selfie or proof of life and a document.
`DOCUMENTS_TOO_LARGE`	Uploaded document has a size of over 10MB.	Resend document file, making sure its size is no more than 10MB.
`DOCUMENTS_TYPE_NOT_SUPPORTED`	Document uploaded by the user is different than expected.	Send a valid document according to documentation.
`VALIDATION_MISSING_UBO`	dLocal could not find given shareholder´s information.	Verify the tax ID informed is correct.
`VALIDATION_MISSING_DIRECTOR`	dLocal could not find given director´s information.	Verify the tax ID informed is correct.
`LEGAL_REPRESENTATIVE_NOT_FOUND_IN_COMPANY`	The legal representative is not related to the company.	Please share a document that could prove the relationship of the legal representative with the company.
`DOCUMENTS_BAD_TEXT`	The document has difficult to read information.	Resend document file making sure its content is legible.
`DOCUMENTS_BLURRY_TEXT`	The document image is blurry.	Resend document file making sure its content is legible.
`DOCUMENTS_SMALL_IMAGE_SIZE`	The document resolution has to be 600x600 or higher.	Resend a valid file with a 600x600 resolution at least.
`DOCUMENTS_UNEXPECTED_DATA`	The document has unexpected data.	Send a valid document according to documentation.
`DOCUMENTS_NO_TEXT`	The document has no text.	Send a valid document according to documentation.
`DOCUMENTS_NO_FACE`	The document has no photo.	Send a picture of a full color physical document.
`DOCUMENTS_GRAYSCALE_IMAGE`	Given document has to be a full color version.	Send a colored photo of the document.
`DOCUMENTS_SCREEN_PHOTO`	Image sent is not a photo but a screenshot.	Send a picture of a full color physical document
`DOCUMENTS_MISSING_FIELDS`	The document has missing information.	Send a valid document according to documentation, the current one has fields missing.
`DOCUMENTS_WRONG_FORMAT`	The document format is not supported.	Send a valid document according to documentation.
`SELFIE_MULTIPLE_FACES`	Multiple faces found on the picture.	Send a new photo with the face of only one person.
`SELFIE_NO_FACE`	Face not found on the picture.	Send a new photo with the face of only one person.
`SELFIE_NOT_VALID`	The selfie sent is not valid.	Send a new photo, ensuring proper orientation and illumination.
`DOCUMENTS_MISSMATCH`	Document does not match with other parameters.	Send a new document matching the information sent.
`TAX_ID_INACTIVE`	Tax ID not active according to regulator.	Verify tax ID and resend information.
`TAX_ID_EXPIRED`	Tax ID has expired.	Verify tax ID and send a non expired one.
`TAX_ID_INVALID`	Tax ID number invalid.	Verify tax ID and resend information.
`TAX_ID_OTHER`	Other issues related to tax ID.	Verify tax ID and resend information.
`UNDERAGE`	The document sent is from an underage person.	Send a valid document from a full legal age person.
`VALIDATION_INVALID_TAX_ID`	Validation cannot be approved by dLocal due invalid tax id.	N/A
`VALIDATION_LEGAL_ISSUES`	Validation cannot be approved by dLocal due to legal issues.	N/A
`VALIDATION_HIGH_RISK`	Validation cannot be approved by dLocal due to high risk.	N/A
`VALIDATION_OTHER`	Validation cannot be approved by dLocal due to other reasons.	N/A