Document type

Documents can either be physical documents or fields with text information.

Type	Description
`PHYSICAL`	Physical Document.
`FIELD`	Text information.

Document names

The document name should be one of the following, and not all documents are required; it will depend on each verification.

Value	Type	Description
`DOCUMENT_FRONT`	`DOCUMENT`	Front side of the identification copy.
`DOCUMENT_BACK`	`DOCUMENT`	Back side of the identification copy.
`BENEFICIARY_IDENTIFICATION`	`DOCUMENT`	A document to identify a beneficiary that can either be a company or a natural person.
`SELFIE`	`DOCUMENT`	A photograph or image of the client's face to verify their identity.
`PROOF_OF_LIFE`	`DOCUMENT`	A liveness check of the client's face to verify their identity.
`PROOF_OF_ADDRESS`	`DOCUMENT`	A document required to verify the address of a client.
`BANK_STATEMENT`	`DOCUMENT`	Document provided by a financial institution.
`TAX_CERTIFICATE`	`DOCUMENT`	Tax identification document.
`POWER_OF_ATTORNEY`	`DOCUMENT`	Legal document that grants client the authority to act on behalf of another person or company in legal or financial matters.
`CERTIFICATE_OF_INCORPORATION`	`DOCUMENT`	Legal certificate confirming the company's incorporation.
`SOURCE_OF_FUNDS_DECLARATION`	`DOCUMENT`	Documentation indicating the origin of funds used for company operations, investments, or other financial activities.
`DIRECTORS_REGISTRY`	`DOCUMENT`	A document that provides details about the registered directors of a company, including their names, roles, and other relevant information.
`SHAREHOLDERS_REGISTRY`	`DOCUMENT`	Document containing details about the company's shareholders, including their names, ownership percentages, and relevant information.
`ARTICLES_OF_ASSOCIATION_BY_LAWS _MEMORANDUM_OF_INCORPORATION`	`DOCUMENT`	Legal document outlining the company's internal regulations, governance structure, and foundational information.
`OUTLINE_OF_COMPANY_OWNERSHIP_STRUCTURE`	`DOCUMENT`	Document with the description of the company's ownership and organizational structure, including shareholders, stakeholders, and their respective roles.
`CONTRACT_AGREEMENT`	`DOCUMENT`	A legally binding document between two or more parties that outlines the terms and conditions of a mutual understanding or commitment.
`INVOICE`	`DOCUMENT`	A commercial document issued by a seller to a buyer, indicating the products, quantities, and prices for products or services the seller provides.
`CLIENT_NAME`	`FIELD`	Client's name.
`CLIENT_EMAIL`	`FIELD`	Client's email address.
`DATE_OF_BIRTH`	`FIELD`	Client's date of birth. Format: yyyy-MM-dd
`PLACE_OF_BIRTH`	`FIELD`	Client's place of birth. Format: ISO 3166-1 alpha-2 code.
`WEBSITE`	`FIELD`	Client's website.
`PURPOSE_OF_PAYMENT`	`FIELD`	Client's purpose of payment description.

Document status and status details

Understand the document status and status details descriptions to know its condition and what action to take in each case.

Document status	Document status detail	Document type	Description	Actions
`APPROVED`	`OK`	`FIELD and DOCUMENT`	The uploaded document is approved.	N/A
`PENDING`	`PENDING`	`FIELD and DOCUMENT`	The document is missing.	Send the requested documentation.
`COMPLETE`	`PENDING_REVIEW`	`FIELD and DOCUMENT`	The document is ready to review.	N/A
`PENDING`	`FIELDS_INVALID`	`FIELD`	The provided information is not valid.	Send valid information according to documentation.
`PENDING`	`FIELDS_MISSING`	`FIELD`	Provided information is missing fields.	Send the complete information according to the documentation.
`PENDING`	`VALIDATION_NAME_MISMATCH`	`FIELD`	Provided name doesn't match with other parameters sent.	Send the name matching the information sent.
`PENDING`	`VALIDATION_UNDERAGE`	`FIELD and DOCUMENT`	The document sent is from an underage person.	Send a valid document from a full legal age.
`PENDING`	`FIELDS_FAILED_OTHER`	`FIELD`	The information could not be verified due to a general error.	Resend information.
`PENDING`	`DOCUMENTS_BAD_TEXT`	`DOCUMENT`	The document has difficult-to-read information.	Resend the document file, making sure its content is legible.
`PENDING`	`DOCUMENTS_BLURRY_TEXT`	`DOCUMENT`	The document image is blurry.	Resend the document file, making sure its content is legible.
`PENDING`	`DOCUMENTS_CORRUPT`	`DOCUMENT`	The document sent is corrupt.	Resend the document file, making sure its format is corrected, and its size is no more than 10MB.
`PENDING`	`DOCUMENTS_DUPLICATE_TYPE`	`DOCUMENT`	The uploaded document is duplicated.	Send a unique document.
`PENDING`	`DOCUMENTS_EXPIRED`	`DOCUMENT`	The document could not be used for verification because it has expired	Send a document with a valid expiration date.
`PENDING`	`DOCUMENTS_OUTDATED`	`DOCUMENT`	The document is outdated.	Send the latest version of the document.
`PENDING`	`DOCUMENTS_GRAYSCALE_IMAGE`	`DOCUMENT`	The given document has to be a full color version.	Send a colored photo of the document.
`PENDING`	`DOCUMENTS_ID_FRONT_MISSING`	`DOCUMENT`	The front of the ID is missing.	Send a clear photo of the front side of the document.
`PENDING`	`DOCUMENTS_ID_BACK_MISSING`	`DOCUMENT`	The back of the ID is missing.	Send a clear photo of the back side of the document.
`PENDING`	`DOCUMENTS_INCOMPLETE`	`DOCUMENT`	The provided document is missing information.	Send the complete document according to the documentation.
`PENDING`	`DOCUMENTS_INVALID`	`DOCUMENT`	The document sent is not supported.	Send a valid document according to the documentation.
`PENDING`	`DOCUMENTS_MISSING_FIELDS`	`DOCUMENT`	The document has missing information.	Send a valid document according to the documentation; the current one has fields missing.
`PENDING`	`DOCUMENTS_MISMATCH`	`DOCUMENT`	Document does not match the other parameters.	Send a new document matching the information sent.
`PENDING`	`DOCUMENTS_NO_FACE`	`DOCUMENT`	The document has no photo.	Send a picture of a full-color physical document.
`PENDING`	`DOCUMENTS_NO_TEXT`	`DOCUMENT`	The document has no text.	Send a valid document according to the documentation.
`PENDING`	`DOCUMENTS_SMALL_IMAGE_SIZE`	`DOCUMENT`	The document resolution has to be 600x600 or higher.	Resend a valid file with a 600x600 resolution at least.
`PENDING`	`DOCUMENTS_TOO_LARGE`	`DOCUMENT`	The uploaded document has a size of over 10MB.	Resend the document file, making sure its size is no more than 10MB.
`PENDING`	`DOCUMENTS_TYPE_NOT_SUPPORTED`	`DOCUMENT`	Document uploaded by the user is different than expected.	Send a valid document according to the documentation.
`PENDING`	`DOCUMENTS_UNEXPECTED_DATA`	`DOCUMENT`	The document has unexpected data.	Send a valid document according to documentation.
`PENDING`	`DOCUMENTS_WRONG_FORMAT`	`DOCUMENT`	The document format is not supported.	Send a valid document according to documentation.
`PENDING`	`DOCUMENTS_PHOTO_MISMATCH`	`DOCUMENT`	The document photo does not match the selfie or proof of life sent.	Verify which information is correct and resend a matching pair consisting of a selfie or proof of life and a document.
`PENDING`	`DOCUMENTS_SCREEN_PHOTO`	`DOCUMENT`	The image sent is not a photo but a screenshot.	Send a picture of a full-color physical document
`PENDING`	`TAX_ID_INACTIVE`	`DOCUMENT`	Tax ID is not active according to the regulator.	Verify tax ID and resend information.
`PENDING`	`TAX_ID_EXPIRED`	`DOCUMENT`	Tax ID has expired.	Verify tax ID and send a non-expired one.
`PENDING`	`TAX_ID_INVALID`	`DOCUMENT`	Tax ID number invalid.	Verify tax ID and resend information.
`PENDING`	`TAX_ID_OTHER`	`DOCUMENT`	Other issues related to the tax ID.	Verify tax ID and resend information.
`PENDING`	`VALIDATION_SOURCE_OF_FUNDS_AMOUNT`	`DOCUMENT`	The requested amount is higher than the amount provided in the documentation.	Send documentation that supports the requested amount.
`PENDING`	`VALIDATION_FAILED_OTHER`	`DOCUMENT`	Validation cannot be approved by dLocal for other reasons.	Review the required documents and resubmit for validation.
`PENDING`	`VALIDATION_LEGAL_ISSUES`	`DOCUMENT`	Validation cannot be approved by dLocal due to legal issues.	Contact support for legal verification.
`PENDING`	`VALIDATION_OTHER`	`DOCUMENT`	Validation cannot be approved by dLocal for other reasons.	Review the required documents and resubmit for validation.