Understand the account status descriptions to know its condition.
Summary
Errors by status
CREATING
CREATINGThe account is created at dLocal.
| Status | Process | Status code | Status detail | Description |
|---|---|---|---|---|
CREATING | No | 300 | creating | The account is being created at dLocal. |
PENDING
PENDINGThe account is under review, creation, or set up.
| Status | Process | Status code | Status detail | Description |
|---|---|---|---|---|
PENDING | No | 100 | pending | Account pending. |
PENDING | No | 101 | documentation | Update documentation is required. |
PENDING | No | 102 | compliance_review | Account under compliance review. |
APPROVED
APPROVEDThe account is approved.
| Status | Process | Status code | Status detail | Description |
|---|---|---|---|---|
APPROVED | Yes | 200 | approved | Account approved. |
APPROVED | Yes | 201 | pending_documentation | Update documentation is required. |
APPROVED | Yes | 202 | pending_compliance_review | Account under compliance review. |
APPROVED | Yes | 203 | trial_period | Account approved with trial period. |
BLOCKED
BLOCKEDThe account is temporarily blocked. It could be triggered by dLocal or merchant.
| Status | Process | Status code | Status detail | Description |
|---|---|---|---|---|
BLOCKED | No | 400 | blocked | Account blocked. |
BLOCKED | No | 401 | blocked_by_merchant | Account blocked by merchant. |
CANCELED
CANCELEDThe account is voluntarily canceled. It could be triggered by dLocal or merchant.
| Status | Process | Status code | Status detail | Description |
|---|---|---|---|---|
CANCELED | No | 600 | canceled | Account canceled. |
CANCELED | No | 601 | canceled_by_merchant | Account canceled by merchant. |
CANCELED | No | 602 | canceled_by_dlocal | Account canceled by dLocal. |
REJECTED
REJECTEDThe account is rejected. Hard decline.
| Status | Process | Status code | Status detail | Description |
|---|---|---|---|---|
REJECTED | No | 500 | rejected | Account rejected. |
REJECTED | No | 501 | validation_prohibited_industry | Account rejected due to prohibited industry. |
REJECTED | No | 502 | validation_restricted_industry | Account cannot be approved due to product or service being sold is not accepted by dLocal. |
REJECTED | No | 503 | validation_legal_issues | Account cannot be approved due to dLocal compliance. |
REJECTED | No | 504 | validation_other | Account cannot be approved by dLocal due to other reasons. |
REJECTED | No | 505 | invalid_taxid | Account rejected due to invalid tax ID. |
REJECTED | No | 506 | high_risk | Account rejected due to high-risk |