Account status

All countries

StatusDescription
CREATEDAccount created correctly.
PENDINGAccount awaiting validation.
INACTIVEAccount validated but not activated.
ACTIVEAccount created and activated correctly.
REJECTEDAccount rejected.
CANCELLEDCancelled account. This status is permanent and cannot transition to any other state.

Argentina / Brazil

StatusDescription
WAITING_FOR_IMAGESKYC images must be sent.

Colombia

StatusDescription
WAITING_FOR_OTP_EMAILOTP Code email must be sent.
WAITING_FOR_OTP_PHONEOTP Code phone must be sent.

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The OTP code sent by dLocal will be valid for 5 minutes.