Enrollment status codes

Use enrollment status codes to understand the outcome of an enrollment and determine the correct action to take.

Enrollment statuses

StatusStatus codeDescription
PENDING100The enrollment is awaiting user authorization, or a cancellation is being processed.
ACTIVE200The enrollment is active and ready for recurring payments.
REJECTED300The enrollment was not authorized or was rejected. See rejection codes below for details.
CANCELLED400The enrollment was cancelled by the merchant.

Rejection codes

Status codeDescription
300The enrollment was rejected.
301The enrollment was cancelled by the user.
302User account not found.
303User account is inactive or blocked.
304User is not eligible for enrollment.
305Invalid account data.
306Duplicate enrollment.
307Enrollment rejected due to high risk.
308The enrollment has expired.
309Enrollment rejected by the payment provider.
310Provider unavailable.
311The maximum amount exceeds the provider limit.