Get card tracking status

Learn how to get the shipping status of a card.

A physical card starts off with its shipping status as ORDERED by default.

As it progressed through the fulfillment, subsequent possible values include SHIPPED, DELIVERED, RETURNED or CANCELLED.


  • A card can be cancel at any time to make it inactive and unusable, but we still ship and bill for canceled cards.
  • To re-issue a new card, the previous one has to be cancelled.

You can use the card_id to identify the card. If the card courier does not support card tracking, you will receive an ERROR 7009: ‘Tracking status not available’.

Tracking Webhook

A request will be sent to your server to inform you updates on your card shipment status.
Find more details here.