Market specifications

Do you want to know more information about El Salvador's market? Go to the Tap Into Latin America’s High-Growth Potential article.

Country reference

`country` code	`currency` code	`amount` decimals	`document` name	`document` format	`document` required?
`SV`	`USD`	2	DUI	9 digits	Yes

Cards supported

`payment_method_id`	Brand ID	Name	`payment_method_type`	Details	Allowed Flows
`CARD`	`VI`	Visa	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`MC`	Mastercard	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`JC`	JCB	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`AE`	American Express	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`DI`	Discover	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`DC`	Diners	`CARD`	Credit Card	`DIRECT` `REDIRECT`

ℹ️
To offer all the card options that may be available in your integration, send the payment_method_id as CARD.

Alternative Payment Method supported

`payment_method_id`	Name	`payment_method_type`	Details	Allowed Flows	Logo
`PU`	PuntoXpress	`TICKET`	Cash payment	`DIRECT` `REDIRECT`

Cards

Cards are one of the most popular payment methods in El Salvador after cash and account for 55% of online purchases.

Capabilities

	Visa Credit	Mastercard Credit	JCB	American Express	Discover	Diners
Minimum amount	1 USD	1 USD	1 USD	1 USD	1 USD	1 USD
Refunds	Yes	Yes	Yes	Yes	Yes	Yes
Recurring	Yes	Yes	Yes	Yes	Yes	Yes
Chargeback option	Yes	Yes	Yes	Yes	Yes	Yes
Chargeback Dispute option	Yes	Yes	Yes	Yes	Yes	Yes
Descriptor	Merchant name	Merchant name	Merchant name	Merchant name	Merchant name	Merchant name

How to process Card Payments?

Learn how to process payments with credit and debit cards with dLocal in our Card Payments section.

Alternative Payment Method

PuntoXpress

A cash-collection company with a presence in several Central American countries.

They help customers cash in or make deposits on any of our affiliated venues which consist of very popular supermarkets, pharmacies, and even gas stations.

Capabilities

	PuntoXpress
Min. amount	1.5 USD
Max. expiration time supported	5 days
Notification delay	Immediate
Refunds	Yes
Flow	`DIRECT` `REDIRECT`

Request parameters

Property	Type	Description	Mandatory?
`amount`	Number	Amount to be charged.	Yes
`currency`	String	`USD` Transaction currency in ISO 4217.	Yes
`country`	String	`SV` Transaction country in ISO 3166.	Yes
`payment_method_id`	String	`PU` ID of the selected payment method.	Yes
`payment_method_flow`	String	`DIRECT` or `REDIRECT`	Yes
`payer.name`	String	Name of the payer.	Yes
`payer.email`	String	Email of the payer.	Yes
`payer.document`	Number	Document of the payer.	Yes
`order_id`	Number	ID of the capture given by the merchant in their system. Think of it as an external ID of the capture.	No
`notification_url`	String	Notifications will be sent in every change of status of a payment to the `notification_url` specified by the merchant.	No

Examples

{
    "amount": 20,
    "currency": "USD",
    "country": "SV",
    "payment_method_id": "PU",
    "payment_method_flow": "DIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "12345678901",
        "address": {
            "country": "SV",
            "state": "San Salvador",
            "city": "San Salvador",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}

{
    "id": "D-4-457a4909-4f5f-4973-121e8-f852795m46da",
    "amount": 20,
    "currency": "USD",
    "payment_method_id": "PU",
    "payment_method_type": "TICKET",
    "payment_method_flow": "DIRECT",
    "country": "SV",
    "bank_transfer": {},
    "ticket": {
        "type": "CUSTOM",
        "number": "132073",
        "expiration_date": "2023-06-18T05:59:00.000+0000",
        "id": "1100347444581",
        "company_name": "puntoxpress",
        "provider_name": "puntoxpress",
        "provider_logo": "https://static.dlocal.com/images/providers/LogoPuntoxpressSVNI.png",
        "image_url": "https://pay.dlocal.com/gmf-apm/payments/M-67ffaf85-3872-41af-9186-cabc5b1e45dd",
        "amount": 20,
        "currency": "USD"
    },
    "created_date": "2023-06-13T20:19:20.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk3483kqw0",
    "notification_url": "http://merchantsite.com/notification/new"
}

Example ticket

Puntoxpress UI built with the information in the example above. — PuntoXpress UI built with the information in the example above.

User Interface Tips UI

If you are using these payment methods through a DIRECT integration, follow the tips below in order to make it easier for your customers to complete payments, boosting your conversion rates.

Element	Tip
Ticket Number	It is the number that payers must dictate to the cashiers in order to complete payment. Name it "Referencia".
Currency and Amount	Should be relevant elements in the ticket. Users need to have that information very clearly.
Currency Symbol	$
Expiration date	Display this element clearly and visible enough. In El Salvador, the date format is DD/MM/YYYY.
Payment instructions	Although most users are familiarized with PuntoXpress, it is a good practice to help those who are not. The image above is an example of instructions, but if needed, our team will be happy to help you with more personalized instructions.
Save button	It helps users to have their tickets always on their phones, making it needless to take notes or keep the browser open.
Print button	It is useful for some users who need to have their tickets printed.