Guatemala

Learn about the dLocal supported payment methods in Guatemala.

Market specifications

Take a look of all the payment methods available.

Country reference Cards supported APM supported

Cards


Find all the information about the card supported capabilities.

Capabilities Process Card Payments

Alternative Payments

Learn how to integrate cash, bank transfer or wallet payment.

Akisí PayCash


Market specifications

Do you want to know more information about Guatemala's market? Go to the Unlock your local payment methods in Latin America article.

Country reference

country codecurrency codedocument namedocument formatdocument required?
GTGTQCUI13 digitsYes

Cards supported

payment_method_idBrand IDNamepayment_method_typeDetailsAllowed FlowsLogo
CARDVIVisaCARDCredit Card ​DIRECT REDIRECT
CARDVDVisa Debit ​CARDDebit Card ​DIRECT REDIRECT
CARDMCMastercardCARDCredit Card ​DIRECT REDIRECT
CARDMDMastercard Debit ​CARDDebit Card ​DIRECT REDIRECT
CARDAEAmerican ExpressCARDCredit Card ​DIRECT REDIRECT
CARDDCDinersCARDCredit Card ​DIRECT REDIRECT
CARDDIDiscoverCARDCredit Card ​DIRECT REDIRECT
CARDJCJCBCARDCredit Card ​DIRECT REDIRECT

ℹ️

To offer all the card options that may be available in your integration, send the payment_method_id as CARD.

Alternative Payment Method supported

payment_method_idNamepayment_method_typeDetailsAllowed FlowsLogo
PUAkisíTICKETCash PaymentDIRECT REDIRECT
CYPayCashTICKETCash PaymentDIRECT REDIRECT


Cards

Capabilities

Visa CreditVisa DebitMastercard CreditMastercard DebitAmerican ExpressDinersDiscoverJCB
Minimum amount1 GTQ1 GTQ1 GTQ1 GTQ1 GTQ1 GTQ1 GTQ1 GTQ
RefundsYesYesYesYesYesYesYesYes
RecurringYesYesYesYesYesYesYesYes
Chargeback optionYesYesYesYesYesYesYesYes
Chargeback Dispute optionYesYesYesYesYesYesYesYes
DescriptorMerchant nameMerchant nameMerchant nameMerchant nameMerchant nameMerchant nameMerchant nameMerchant name

How to process Card Payments?

Learn how to process payments with credit and debit cards with dLocal in our Card Payments section.



Alternative Payment Method

Akisí

Akisí is a payment point and cash collector for basic services, mobile recharges, and all kinds of purchases.

Capabilities

Akisí
Min. amount1 GTQ
Max. expiration time supported5 days
Notification delayImmediate
RefundsYes
FlowDIRECT
REDIRECT

Request parameters

PropertyTypeDescriptionMandatory?
amountNumberAmount to be charged.Yes
currencyStringGTQ

Transaction currency in ISO 4217.
Yes
countryStringGT

Transaction country in ISO 3166.
Yes
payment_method_idStringPU

ID of the selected payment method.
Yes
payment_method_flowStringDIRECT or REDIRECTYes
payer.nameStringName of the payer.Yes
payer.emailStringEmail of the payer.Yes
payer.documentNumberDocument of the payer.Yes
order_idNumberID of the capture given by the merchant in their system. Think of it as an external ID of the capture.No
notification_urlStringNotifications will be sent in every change of status of a payment to the notification_url specified by the merchant.No

Examples

{
    "amount": 20,
    "currency": "GTQ",
    "country": "GT",
    "payment_method_id": "PU",
    "payment_method_flow": "DIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "1234567890123",
        "address": {
            "country": "GT",
            "state": "Guatemala",
            "city": "Guatemala",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}
{
    "id": "D-4-6150338d-a86d-42a0-8a5f-fe0fliom79cd",
    "amount": 20,
    "currency": "GTQ",
    "payment_method_id": "PU",
    "payment_method_type": "TICKET",
    "payment_method_flow": "DIRECT",
    "country": "GT",
    "bank_transfer": {},
    "ticket": {
        "type": "CUSTOM",
        "number": "132086",
        "expiration_date": "2023-06-18T05:59:00.000+0000",
        "id": "1100347459540",
        "company_name": "akisi PUEDO",
        "provider_name": "puntoxpress",
        "provider_logo": "https://static.dlocal.com/images/providers/LogoPuntoxpressGTAkisipuedo.png",
        "image_url": "https://pay.dlocal.com/gmf-apm/payments/M-371ca21c-2acf-4604-a090-bdd89845e5bb",
        "amount": 20,
        "currency": "GTQ"
    },
    "created_date": "2023-06-13T20:48:13.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk3483kqw0",
    "notification_url": "http://merchantsite.com/notification/new"
}

Example ticket



Akisí UI built with the information in the example above.

Akisí UI built with the information in the example above.

User Interface Tips UI

If you are using this payment method through a DIRECT integration, follow the tips below in order to make it easier for your customers to complete payments, boosting your conversion rates.

ElementTip
Ticket NumberIt is the number that payers must dictate to the cashiers in order to complete payment. Name it "Referencia".
Currency and AmountShould be relevant elements in the ticket. Users need to have that information very clearly.
Currency Symbol$
Expiration dateDisplay this element clearly and visible enough. In Guatemala, the date format is DD/MM/YYYY.
Payment instructionsAlthough most users are familiarized with Akisí, it is a good practice to help those who are not. In the image above there is an example of instructions, but if needed, our team will be happy to help you with more personalized instructions.
Save buttonIt helps users to have their tickets always on their phones, making it needless to take notes or keep the browser open.
Print buttonIt is useful for some users who need to have their tickets printed.

PayCash

PayCash is a payment system enabled in the main commercial chains and banks in Latin America, which allows customers to receive and process cash payments and transfers immediately.

Capabilities

PayCash
Min. amount1 GTQ
Max. expiration time supported5 days
Notification delayImmediate
RefundsYes
FlowDIRECT
REDIRECT

Request parameters

PropertyTypeDescriptionMandatory?
amountNumberAmount to be charged.Yes
currencyStringGTQ

Transaction currency in ISO 4217.
Yes
countryStringGT

Transaction country in ISO 3166.
Yes
payment_method_idStringCY

ID of the selected payment method.
Yes
payment_method_flowStringDIRECT or REDIRECTYes
payer.nameStringName of the payer.Yes
payer.emailStringEmail of the payer.Yes
payer.documentNumberDocument of the payer.Yes
order_idNumberID of the capture given by the merchant in their system. Think of it as an external ID of the capture.No
notification_urlStringNotifications will be sent in every change of status of a payment to the notification_url specified by the merchant.No

Examples

{
    "amount": 20,
    "currency": "GTQ",
    "country": "GT",
    "payment_method_id": "CY",
    "payment_method_flow": "DIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "1234567890123",
        "address": {
            "country": "GT",
            "state": "Guatemala",
            "city": "Guatemala",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}
{
    "id": "D-4-ff8aedac-3b47-rffd-9fe4-cb0385e568d4",
    "amount": 20,
    "currency": "GTQ",
    "payment_method_id": "CY",
    "payment_method_type": "TICKET",
    "payment_method_flow": "DIRECT",
    "country": "GT",
    "bank_transfer": {},
    "ticket": {
        "type": "CUSTOM",
        "reference": 4201686593745791,
        "expiration_date": "2023-06-17T23:59:59.000+0000",
        "provider_name": "apm-paycash",
        "provider_logo": "logo",
        "image_url": "https://pay.dlocal.com/gmf-apm/payments/M-8ebc0757-b772-44d9-edsw-a4501ac959c7",
        "amount": 20,
        "currency": "GTQ"
    },
    "created_date": "2023-06-12T22:04:54.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk3483kqw0",
    "notification_url": "http://merchantsite.com/notification/new"
}

Example ticket

PayCash UI built with the information in the example above.

PayCash UI built with the information in the example above.