Market specifications

Take a look of all the payment methods available.

Country reference Cards supported APM supported

Cards

Find all the information about the card supported capabilities.

Capabilities Process Card Payments

Alternative Payments

Learn how to integrate cash, bank transfer or wallet payment.

Akisí PayCash

Market specifications

Do you want to know more information about Guatemala's market? Go to the Tap Into Latin America’s High-Growth Potential article.

Country reference

`country` code	`currency` code	`amount` decimals	`document` name	`document` format	`document` required?
`GT`	`GTQ`	2	CUI	13 digits	Yes

Cards supported

`payment_method_id`	Brand ID	Name	`payment_method_type`	Details	Allowed Flows
`CARD`	`VI`	Visa	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`VD`	Visa Debit	`CARD`	Debit Card	`DIRECT` `REDIRECT`
`CARD`	`MC`	Mastercard	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`MD`	Mastercard Debit	`CARD`	Debit Card	`DIRECT` `REDIRECT`
`CARD`	`AE`	American Express	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`DC`	Diners	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`DI`	Discover	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`JC`	JCB	`CARD`	Credit Card	`DIRECT` `REDIRECT`

ℹ️
To offer all the card options that may be available in your integration, send the payment_method_id as CARD.

Alternative Payment Method supported

`payment_method_id`	Name	`payment_method_type`	Details	Allowed Flows	Logo
`PU`	Akisí	`TICKET`	Cash Payment	`DIRECT` `REDIRECT`
`CY`	PayCash	`TICKET`	Cash Payment	`DIRECT` `REDIRECT`

Cards

Capabilities

	Visa Credit	Visa Debit	Mastercard Credit	Mastercard Debit	American Express	Diners	Discover	JCB
Minimum amount	1 GTQ	1 GTQ	1 GTQ	1 GTQ	1 GTQ	1 GTQ	1 GTQ	1 GTQ
Refunds	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Recurring	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Chargeback option	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Chargeback Dispute option	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Descriptor	Merchant name	Merchant name	Merchant name	Merchant name	Merchant name	Merchant name	Merchant name	Merchant name

How to process Card Payments?

Learn how to process payments with credit and debit cards with dLocal in our Card Payments section.

Alternative Payment Method

Akisí

Akisí is a payment point and cash collector for basic services, mobile recharges, and all kinds of purchases.

Capabilities

	Akisí
Min. amount	1 GTQ
Max. expiration time supported	5 days
Notification delay	Immediate
Refunds	Yes
Flow	`DIRECT` `REDIRECT`

Request parameters

Property	Type	Description	Mandatory?
`amount`	Number	Amount to be charged.	Yes
`currency`	String	`GTQ` Transaction currency in ISO 4217.	Yes
`country`	String	`GT` Transaction country in ISO 3166.	Yes
`payment_method_id`	String	`PU` ID of the selected payment method.	Yes
`payment_method_flow`	String	`DIRECT` or `REDIRECT`	Yes
`payer.name`	String	Name of the payer.	Yes
`payer.email`	String	Email of the payer.	Yes
`payer.document`	Number	Document of the payer.	Yes
`order_id`	Number	ID of the capture given by the merchant in their system. Think of it as an external ID of the capture.	No
`notification_url`	String	Notifications will be sent in every change of status of a payment to the `notification_url` specified by the merchant.	No

Examples

{
    "amount": 20,
    "currency": "GTQ",
    "country": "GT",
    "payment_method_id": "PU",
    "payment_method_flow": "DIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "1234567890123",
        "address": {
            "country": "GT",
            "state": "Guatemala",
            "city": "Guatemala",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}

{
    "id": "D-4-6150338d-a86d-42a0-8a5f-fe0fliom79cd",
    "amount": 20,
    "currency": "GTQ",
    "payment_method_id": "PU",
    "payment_method_type": "TICKET",
    "payment_method_flow": "DIRECT",
    "country": "GT",
    "bank_transfer": {},
    "ticket": {
        "type": "CUSTOM",
        "number": "132086",
        "expiration_date": "2023-06-18T05:59:00.000+0000",
        "id": "1100347459540",
        "company_name": "akisi PUEDO",
        "provider_name": "puntoxpress",
        "provider_logo": "https://static.dlocal.com/images/providers/LogoPuntoxpressGTAkisipuedo.png",
        "image_url": "https://pay.dlocal.com/gmf-apm/payments/M-371ca21c-2acf-4604-a090-bdd89845e5bb",
        "amount": 20,
        "currency": "GTQ"
    },
    "created_date": "2023-06-13T20:48:13.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk3483kqw0",
    "notification_url": "http://merchantsite.com/notification/new"
}

Example ticket

Akisí UI built with the information in the example above.

User Interface Tips UI

If you are using this payment method through a DIRECT integration, follow the tips below in order to make it easier for your customers to complete payments, boosting your conversion rates.

Element	Tip
Ticket Number	It is the number that payers must dictate to the cashiers in order to complete payment. Name it "Referencia".
Currency and Amount	Should be relevant elements in the ticket. Users need to have that information very clearly.
Currency Symbol	$
Expiration date	Display this element clearly and visible enough. In Guatemala, the date format is DD/MM/YYYY.
Payment instructions	Although most users are familiarized with Akisí, it is a good practice to help those who are not. In the image above there is an example of instructions, but if needed, our team will be happy to help you with more personalized instructions.
Save button	It helps users to have their tickets always on their phones, making it needless to take notes or keep the browser open.
Print button	It is useful for some users who need to have their tickets printed.

PayCash

PayCash is a payment system enabled in the main commercial chains and banks in Latin America, which allows customers to receive and process cash payments and transfers immediately.

Capabilities

	PayCash
Min. amount	1 GTQ
Max. expiration time supported	5 days
Notification delay	Immediate
Refunds	Yes
Flow	`DIRECT` `REDIRECT`

Request parameters

Property	Type	Description	Mandatory?
`amount`	Number	Amount to be charged.	Yes
`currency`	String	`GTQ` Transaction currency in ISO 4217.	Yes
`country`	String	`GT` Transaction country in ISO 3166.	Yes
`payment_method_id`	String	`CY` ID of the selected payment method.	Yes
`payment_method_flow`	String	`DIRECT` or `REDIRECT`	Yes
`payer.name`	String	Name of the payer.	Yes
`payer.email`	String	Email of the payer.	Yes
`payer.document`	Number	Document of the payer.	Yes
`order_id`	Number	ID of the capture given by the merchant in their system. Think of it as an external ID of the capture.	No
`notification_url`	String	Notifications will be sent in every change of status of a payment to the `notification_url` specified by the merchant.	No

Examples

{
    "amount": 20,
    "currency": "GTQ",
    "country": "GT",
    "payment_method_id": "CY",
    "payment_method_flow": "DIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "1234567890123",
        "address": {
            "country": "GT",
            "state": "Guatemala",
            "city": "Guatemala",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}

{
    "id": "D-4-ff8aedac-3b47-rffd-9fe4-cb0385e568d4",
    "amount": 20,
    "currency": "GTQ",
    "payment_method_id": "CY",
    "payment_method_type": "TICKET",
    "payment_method_flow": "DIRECT",
    "country": "GT",
    "bank_transfer": {},
    "ticket": {
        "type": "CUSTOM",
        "reference": 4201686593745791,
        "expiration_date": "2023-06-17T23:59:59.000+0000",
        "provider_name": "apm-paycash",
        "provider_logo": "logo",
        "image_url": "https://pay.dlocal.com/gmf-apm/payments/M-8ebc0757-b772-44d9-edsw-a4501ac959c7",
        "amount": 20,
        "currency": "GTQ"
    },
    "created_date": "2023-06-12T22:04:54.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk3483kqw0",
    "notification_url": "http://merchantsite.com/notification/new"
}

Example ticket

PayCash UI built with the information in the example above.