Guatemala
Learn about the dLocal supported payment methods in Guatemala.
Market specifications
Take a look of all the payment methods available.
Country reference Cards supported Alternative Payment Method supportedCards
Find all the information about the card supported capabilities.
Capabilities Process Card PaymentsMarket specifications
Do you want to know more information about Guatemala's market? Go to the Unlock your local payment methods in Latin America article.
Country reference
country code | currency code | document name | document format | document required? |
---|---|---|---|---|
GT | GTQ | CUI | 13 digits | Yes |
Cards supported
payment_method_id | Brand ID | Name | payment_method_type | Details | Allowed Flows | Logo |
---|---|---|---|---|---|---|
CARD | VI | Visa | CARD | Credit Card | DIRECT REDIRECT | |
CARD | VD | Visa Debit | CARD | Debit Card | DIRECT REDIRECT | |
CARD | MC | Mastercard | CARD | Credit Card | DIRECT REDIRECT | |
CARD | MD | Mastercard Debit | CARD | Debit Card | DIRECT REDIRECT | |
CARD | AE | American Express | CARD | Credit Card | DIRECT REDIRECT | |
CARD | DC | Diners | CARD | Credit Card | DIRECT REDIRECT | |
CARD | DI | Discover | CARD | Credit Card | DIRECT REDIRECT | |
CARD | JC | JCB | CARD | Credit Card | DIRECT REDIRECT |
To offer all the card options that may be available in your integration, send the
payment_method_id
asCARD
.
Alternative Payment Method supported
payment_method_id | Name | payment_method_type | Details | Allowed Flows | Logo |
---|---|---|---|---|---|
PU | Akisí | TICKET | Cash Payment | DIRECT REDIRECT | |
CY | PayCash | TICKET | Cash Payment | DIRECT REDIRECT |
Cards
Capabilities
Visa Credit | Visa Debit | Mastercard Credit | Mastercard Debit | American Express | Diners | Discover | JCB | |
---|---|---|---|---|---|---|---|---|
Minimum amount | 1 GTQ | 1 GTQ | 1 GTQ | 1 GTQ | 1 GTQ | 1 GTQ | 1 GTQ | 1 GTQ |
Refunds | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Recurring | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Chargeback option | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Chargeback Dispute option | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Descriptor | Merchant name | Merchant name | Merchant name | Merchant name | Merchant name | Merchant name | Merchant name | Merchant name |
How to process Card Payments?
Learn how to process payments with credit and debit cards with dLocal in our Card Payments section.
Alternative Payment Method
Akisí
Akisí is a payment point and cash collector for basic services, mobile recharges, and all kinds of purchases.
Capabilities
Akisí | |
---|---|
Min. amount | 1 GTQ |
Max. expiration time supported | 5 days |
Notification delay | Immediate |
Refunds | Yes |
Flow | DIRECT REDIRECT |
Request parameters
Property | Type | Description | Mandatory? |
---|---|---|---|
amount | Number | Amount to be charged. | Yes |
currency | String | GTQ Transaction currency in ISO 4217. | Yes |
country | String | GT Transaction country in ISO 3166. | Yes |
payment_method_id | String | PU ID of the selected payment method. | Yes |
payment_method_flow | String | DIRECT or REDIRECT | Yes |
payer.name | String | Name of the payer. | Yes |
payer.email | String | Email of the payer. | Yes |
payer.document | Number | Document of the payer. | Yes |
order_id | Number | ID of the capture given by the merchant in their system. Think of it as an external ID of the capture. | No |
notification_url | String | Notifications will be sent in every change of status of a payment to the notification_url specified by the merchant. | No |
Examples
{
"amount": 20,
"currency": "GTQ",
"country": "GT",
"payment_method_id": "PU",
"payment_method_flow": "DIRECT",
"payer": {
"name": "Jane Doe",
"email": "[email protected]",
"document": "1234567890123",
"address": {
"country": "GT",
"state": "Guatemala",
"city": "Guatemala",
"zip_code": "8858",
"street": "Av. Principal",
"number": "5940"
}
},
"order_id": "34545sk3483kqw0",
"description": "Tshirt",
"notification_url": "http://merchantsite.com/notification/new",
"callback_url": "http://merchantsite.com/success_page"
}
{
"id": "D-4-6150338d-a86d-42a0-8a5f-fe0fliom79cd",
"amount": 20,
"currency": "GTQ",
"payment_method_id": "PU",
"payment_method_type": "TICKET",
"payment_method_flow": "DIRECT",
"country": "GT",
"bank_transfer": {},
"ticket": {
"type": "CUSTOM",
"number": "132086",
"expiration_date": "2023-06-18T05:59:00.000+0000",
"id": "1100347459540",
"company_name": "akisi PUEDO",
"provider_name": "puntoxpress",
"provider_logo": "https://static.dlocal.com/images/providers/LogoPuntoxpressGTAkisipuedo.png",
"image_url": "https://pay.dlocal.com/gmf-apm/payments/M-371ca21c-2acf-4604-a090-bdd89845e5bb",
"amount": 20,
"currency": "GTQ"
},
"created_date": "2023-06-13T20:48:13.000+0000",
"status": "PENDING",
"status_detail": "The payment is pending.",
"status_code": "100",
"order_id": "34545sk3483kqw0",
"notification_url": "http://merchantsite.com/notification/new"
}
Example ticket
User Interface Tips UI
If you are using this payment method through a DIRECT
integration, follow the tips below in order to make it easier for your customers to complete payments, boosting your conversion rates.
Element | Tip |
---|---|
Ticket Number | It is the number that payers must dictate to the cashiers in order to complete payment. Name it "Referencia". |
Currency and Amount | Should be relevant elements in the ticket. Users need to have that information very clearly. |
Currency Symbol | $ |
Expiration date | Display this element clearly and visible enough. In Guatemala, the date format is DD/MM/YYYY. |
Payment instructions | Although most users are familiarized with Akisí, it is a good practice to help those who are not. In the image above there is an example of instructions, but if needed, our team will be happy to help you with more personalized instructions. |
Save button | It helps users to have their tickets always on their phones, making it needless to take notes or keep the browser open. |
Print button | It is useful for some users who need to have their tickets printed. |
PayCash
PayCash is a payment system enabled in the main commercial chains and banks in Latin America, which allows customers to receive and process cash payments and transfers immediately.
Capabilities
PayCash | |
---|---|
Min. amount | 1 GTQ |
Max. expiration time supported | 5 days |
Notification delay | Immediate |
Refunds | Yes |
Flow | DIRECT REDIRECT |
Request parameters
Property | Type | Description | Mandatory? |
---|---|---|---|
amount | Number | Amount to be charged. | Yes |
currency | String | GTQ Transaction currency in ISO 4217. | Yes |
country | String | GT Transaction country in ISO 3166. | Yes |
payment_method_id | String | CY ID of the selected payment method. | Yes |
payment_method_flow | String | DIRECT or REDIRECT | Yes |
payer.name | String | Name of the payer. | Yes |
payer.email | String | Email of the payer. | Yes |
payer.document | Number | Document of the payer. | Yes |
order_id | Number | ID of the capture given by the merchant in their system. Think of it as an external ID of the capture. | No |
notification_url | String | Notifications will be sent in every change of status of a payment to the notification_url specified by the merchant. | No |
Examples
{
"amount": 20,
"currency": "GTQ",
"country": "GT",
"payment_method_id": "CY",
"payment_method_flow": "DIRECT",
"payer": {
"name": "Jane Doe",
"email": "[email protected]",
"document": "1234567890123",
"address": {
"country": "GT",
"state": "Guatemala",
"city": "Guatemala",
"zip_code": "8858",
"street": "Av. Principal",
"number": "5940"
}
},
"order_id": "34545sk3483kqw0",
"description": "Tshirt",
"notification_url": "http://merchantsite.com/notification/new",
"callback_url": "http://merchantsite.com/success_page"
}
{
"id": "D-4-ff8aedac-3b47-rffd-9fe4-cb0385e568d4",
"amount": 20,
"currency": "GTQ",
"payment_method_id": "CY",
"payment_method_type": "TICKET",
"payment_method_flow": "DIRECT",
"country": "GT",
"bank_transfer": {},
"ticket": {
"type": "CUSTOM",
"reference": 4201686593745791,
"expiration_date": "2023-06-17T23:59:59.000+0000",
"provider_name": "apm-paycash",
"provider_logo": "logo",
"image_url": "https://pay.dlocal.com/gmf-apm/payments/M-8ebc0757-b772-44d9-edsw-a4501ac959c7",
"amount": 20,
"currency": "GTQ"
},
"created_date": "2023-06-12T22:04:54.000+0000",
"status": "PENDING",
"status_detail": "The payment is pending.",
"status_code": "100",
"order_id": "34545sk3483kqw0",
"notification_url": "http://merchantsite.com/notification/new"
}
Example ticket
Updated about 1 year ago