Chile
Learn about the dLocal supported payment methods in Chile.
Market specifications
Take a look of all the payment methods available.
Country reference Cards supported APM supported
Cards
Find all the information about the card supported capabilities.
Capabilities Process Card Payments
Alternative Payments
Learn how to integrate cash, bank transfer or wallet payment.
Webpay Sencillito Khipu Mercado Pago ServipagMarket specifications
Do you want to know more information about Chile's market? Go to the Chile’s economy and eCommerce market article.
Country reference
country code | currency code | document name | document format | document required? |
|---|---|---|---|---|
CL | CLP | CI or RUT | Between 8 to 9 characters | Yes |
Cards supported
payment_method_id | Brand ID | Name | payment_method_type | Details | Allowed Flows | Logo |
|---|---|---|---|---|---|---|
CARD | VI | Visa | CARD | Credit Card | DIRECT REDIRECT |  |
CARD | VD | Visa Debit | CARD | Debit Card | DIRECT REDIRECT |  |
CARD | MC | Mastercard | CARD | Credit Card | DIRECT REDIRECT |  |
CARD | MD | Mastercard Debit | CARD | Debit Card | DIRECT REDIRECT |  |
CARD | AE | American Express | CARD | Credit Card | DIRECT REDIRECT |  |
CARD | DC | Diners Club | CARD | Credit Card | DIRECT REDIRECT |  |
CARD | PR | Presto | CARD | Credit Card | DIRECT REDIRECT |  |
CARD | CM | CMR | CARD | Credit Card | DIRECT REDIRECT |  |
CARD | MG | Magna | CARD | Credit Card | DIRECT REDIRECT |  |
CARD | MH | Mach | CARD | Prepaid Card | DIRECT REDIRECT |  |
To offer all the card options that may be available in your integration, send the
payment_method_idasCARD.
Alternative Payment Method supported
payment_method_id | Name | payment_method_type | Details | Allowed Flows | Logo |
|---|---|---|---|---|---|
WP | Webpay | BANK_TRANSFER | Bank Transfer Online | REDIRECT |  |
SK | Sencillito | TICKET | Cash Payment | DIRECT REDIRECT |  |
IO | Khipu | BANK_TRANSFER | Bank Transfer Online | REDIRECT |  |
MP | Mercado Pago | BANK_TRANSFER | Wallet | DIRECT REDIRECT |  |
SP | Servipag | TICKET | Cash Payment | DIRECT REDIRECT |  |
Cards
Capabilities
To view the information for all the cards, position the cursor over the table and use the horizontal scroll to navigate.
| Visa Credit | Mastercard Credit | Visa Debit | Mastercard Debit | American Express | Diners Club | Presto | CMR | Magna | Mach | |
|---|---|---|---|---|---|---|---|---|---|---|
| Minimum amount | 50 CLP | 50 CLP | 50 CLP | 50 CLP | 50 CLP | 50 CLP | 50 CLP | 50 CLP | 50 CLP | 50 CLP |
| Refunds | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Recurring | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Chargeback option | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Chargeback Dispute option | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Descriptor | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. | Can be personalized, depending on the provider. |
How to process Card Payments?
Learn how to process payments with credit and debit cards with dLocal in our Card Payments section.
Alternative Payment Method
Webpay
Webpay is the most popular payment platform in Chile.
When paying with Webpay, users will be able to choose between credit or debit cards, after which they will be redirected to the card's issuer bank in order to validate/authorize the payment.
Capabilities
| Webpay | |
|---|---|
| Min. amount | 50 CLP |
| Max. expiration time supported | 5 days |
| Notification delay | Immediate |
| Refunds | Yes |
| Flow | REDIRECT |
UX Flow
The screenshots illustrate a generic Webpay redirect flow, choosing cards as the payment method.
Request parameters
| Property | Type | Description | Mandatory? |
|---|---|---|---|
amount | Number | Amount to be charged. | Yes |
currency | String | CLPTransaction currency in ISO 4217. | Yes |
country | String | CL Transaction country in ISO 3166. | Yes |
payment_method_id | String | WP ID of the selected payment method. | Yes |
payment_method_flow | String | REDIRECT | Yes |
payer.name | String | Name of the payer. | Yes |
payer.email | String | Email of the payer. | Yes |
payer.document | Number | Document of the payer. | Yes |
order_id | Number | ID of the capture given by the merchant in their system. Think of it as an external ID of the capture. | No |
notification_url | String | Notifications will be sent in every change of status of a payment to the notification_url specified by the merchant. | No |
Examples
{
"amount": 100,
"currency": "CLP",
"country": "CL",
"payment_method_id": "WP",
"payment_method_flow": "REDIRECT",
"payer": {
"name": "Jane Doe",
"email": "[email protected]",
"document": "12345678",
"address": {
"country": "CL",
"state": "Santiago",
"city": "Santiago",
"zip_code": "8858",
"street": "Av. Principal",
"number": "5940"
}
},
"order_id": "34545sk3483kqw0",
"description": "Tshirt",
"notification_url": "http://merchantsite.com/notification/new",
"callback_url": "http://merchantsite.com/success_page"
}
{
"id": "R-4-aa96606a-aad8-4112-b9b7-238e8ca88d52",
"amount": 100,
"currency": "CLP",
"payment_method_id": "WP",
"payment_method_type": "BANK_TRANSFER",
"payment_method_flow": "REDIRECT",
"country": "CL",
"created_date": "2023-01-17T15:37:04.000+0000",
"status": "PENDING",
"status_detail": "The payment is pending.",
"status_code": "100",
"order_id": "34545sk1483kqw0",
"description": "Tshirt",
"notification_url": "http://merchantsite.com/notification/new",
"redirect_url": "https://pay.dlocal.com/gmf-apm/payments-redirect/M-a2f0585e-6bfc-4e15-8665-a5fcc343789d"
}
Sencillito
A solution used mainly to pay utilities and bills.
Sencillito provides vouchers that users can use to make cash payments at a wide range of stores across the country and also to pay online with debit/prepaid cards or bank transfers.
Capabilities
| Sencillito | |
|---|---|
| Min. amount | 50 CLP |
| Max. expiration time supported | 7 days |
| Notification delay | Immediate |
| Refunds | Yes |
| Flow | DIRECT REDIRECT |
Request parameters
| Property | Type | Description | Mandatory? |
|---|---|---|---|
amount | Number | Amount to be charged. | Yes |
currency | String | CLPTransaction currency in ISO 4217. | Yes |
country | String | CL Transaction country in ISO 3166. | Yes |
payment_method_id | String | SK ID of the selected payment method. | Yes |
payment_method_flow | String | DIRECT or REDIRECT | Yes |
payer.name | String | Name of the payer. | Yes |
payer.email | String | Email of the payer. | Yes |
payer.document | Number | Document of the payer. | Yes |
order_id | Number | ID of the capture given by the merchant in their system. Think of it as an external ID of the capture. | No |
notification_url | String | Notifications will be sent in every change of status of a payment to the notification_url specified by the merchant. | No |
Examples
{
"amount": 10000,
"currency": "CLP",
"country": "CL",
"payment_method_id": "SK",
"payment_method_flow": "DIRECT",
"payer": {
"name": "Jane Doe",
"email": "[email protected]",
"document": "12345678",
"address": {
"country": "CL",
"state": "Santiago",
"city": "Santiago",
"zip_code": "8858",
"street": "Av. Principal",
"number": "5940"
}
},
"order_id": "34545sk3483kqw0",
"description": "Tshirt",
"notification_url": "http://merchantsite.com/notification/new",
"callback_url": "http://merchantsite.com/success_page"
}
{
"id": "D-4-77c8f76f-5f12-463f-9176-1ad56ebfbb1e",
"amount": 10000,
"currency": "CLP",
"payment_method_id": "SK",
"payment_method_type": "TICKET",
"payment_method_flow": "DIRECT",
"country": "CL",
"bank_transfer": {},
"ticket": {
"type": "CUSTOM",
"number": "134216",
"expiration_date": "2023-06-17T02:59:00.000+0000",
"provider_logo": "https://static.dlocal.com/images/providers/sencillito.png",
"image_url": "https://pay.dlocal.com/gmf-apm/payments/M-0e85fa4f-c613-4995-b9bb-c489712643a1",
"amount": 10000,
"currency": "CLP"
},
"created_date": "2023-06-10T15:32:33.000+0000",
"status": "PENDING",
"status_detail": "The payment is pending.",
"status_code": "100",
"order_id": "34545sk3483kqw0",
"notification_url": "http://merchantsite.com/notification/new"
}
Example ticket
Sencillito UI built with the information in the example above.
User Interface Tips UI
If you are using these payment methods through a DIRECT integration, follow the tips below in order to make it easier for your customers to complete payments, boosting your conversion rates.
| Element | Tip |
|---|---|
| Ticket Number | It is the number that payers must dictate the cashiers in order to complete payment. Name it "Código". |
| Currency and Amount | Should be relevant elements in the ticket. Users need to have that information very clear. |
| Currency Symbol | $ |
| Expiration date | Display this element clearly and visible enough. In Chile, the date format is DD/MM/YYYY. |
| Payment instructions | Although most users are familiarized with payment methods such as Sencillito, it is a good practice to help those who are not. The image above is an example of instructions, but if needed, our team will be happy to help you with more personalized instructions. |
| Portal Sencillito | Most users prefer to pay Sencillito transactions using cash, but some of them prefer to pay them digitally. In order to do so, they need to visit the Sencillito page and input the Ticket Number. |
| Store locator | Link it to https://www.google.com/maps/search/sencillito/. |
| Save button | It helps users to have their tickets always on their phones, making it needless to take notes or keep the browser open. |
| Print button | It is useful for some users who need to have their tickets printed. |
Khipu
Redirect solution that processes online transfers for all Chilean banks.
Capabilities
| Khipu | |
|---|---|
| Min. amount | 2000 CLP |
| Max. expiration time supported | 5 days |
| Notification delay | Immediate |
| Refunds | Yes |
| Flow | REDIRECT |
UX Flow
The screenshots illustrate a generic Khipu redirect flow.
Request parameters
| Property | Type | Description | Mandatory? |
|---|---|---|---|
amount | Number | Amount to be charged. | Yes |
currency | String | CLPTransaction currency in ISO 4217. | Yes |
country | String | CL Transaction country in ISO 3166. | Yes |
payment_method_id | String | IO ID of the selected payment method. | Yes |
payment_method_flow | String | REDIRECT | Yes |
payer.name | String | Name of the payer. | Yes |
payer.email | String | Email of the payer. | Yes |
payer.document | Number | Document of the payer. | Yes |
order_id | Number | ID of the capture given by the merchant in their system. Think of it as an external ID of the capture. | No |
notification_url | String | Notifications will be sent in every change of status of a payment to the notification_url specified by the merchant. | No |
Examples
{
"amount": 100,
"currency": "CLP",
"country": "CL",
"payment_method_id": "IO",
"payment_method_flow": "REDIRECT",
"payer": {
"name": "Jane Doe",
"email": "[email protected]",
"document": "12345678",
"address": {
"country": "CL",
"state": "Santiago",
"city": "Santiago",
"zip_code": "8858",
"street": "Av. Principal",
"number": "5940"
}
},
"order_id": "34545sk3483kqw0",
"description": "Tshirt",
"notification_url": "http://merchantsite.com/notification/new",
"callback_url": "http://merchantsite.com/success_page"
}
{
"id": "R-4-asaf2e49-7a13-4148-b148-6e912ec612d4",
"amount": 100,
"currency": "CLP",
"payment_method_id": "IO",
"payment_method_type": "BANK_TRANSFER",
"payment_method_flow": "REDIRECT",
"country": "CL",
"created_date": "2023-01-17T15:37:59.000+0000",
"status": "PENDING",
"status_detail": "The payment is pending.",
"status_code": "100",
"order_id": "345411483kqw0",
"description": "Tshirt",
"notification_url": "http://merchantsite.com/notification/new",
"redirect_url": "https://pay.dlocal.com/gmf-apm/payments-redirect/M-63350f10-e7db-405c-be64-1c5d97be45e1"
}
Mercado Pago
Mercado Pago is a very popular wallet in several countries in Latin America which allow its users to make one-shot payments; as well as recurring payments just by authorizing the merchant on the enrollment payment.
Capabilities
| Mercado Pago | |
|---|---|
| Min. amount | 50 CLP |
| Max. expiration time supported | 5 minutes (authentication) |
| Notification delay | Immediate |
| Refunds | Yes |
| Flow | DIRECT REDIRECT |
UX Flow
One-shot payment
The screenshots illustrate a Mercado Pago one-shot payment redirect flow. The specifics of the flow may vary depending on the payment method selected to complete the payment.
Tokenized wallet
The screenshots illustrate a Mercado Pago tokenized wallet redirect flow.
How to process Mercado Pago payments?
Learn how to process with wallets (one-shot payments and wallet tokenization) with dLocal in our Wallets Payment section.
Servipag
Servipag offers physical and online payments. Users can pay with a card or cash.
For the physical alternative, Servipag has over a thousand stores, both under the SERVIPAG brand and other brands.
Capabilities
| Servipag | |
|---|---|
| Min. amount | 50 CLP |
| Max. expiration time supported | 7 days |
| Notification delay | Immediate |
| Refunds | Yes |
| Flow | DIRECT REDIRECT |
Request parameters
| Property | Type | Description | Mandatory? |
|---|---|---|---|
amount | Number | Amount to be charged. | Yes |
currency | String | CLPTransaction currency in ISO 4217. | Yes |
country | String | CL Transaction country in ISO 3166. | Yes |
payment_method_id | String | SP ID of the selected payment method. | Yes |
payment_method_flow | String | DIRECT or REDIRECT | Yes |
payer.name | String | Name of the payer. | Yes |
payer.email | String | Email of the payer. | Yes |
payer.document | Number | Document of the payer. | Yes |
order_id | Number | ID of the capture given by the merchant in their system. Think of it as an external ID of the capture. | No |
notification_url | String | Notifications will be sent in every change of status of a payment to the notification_url specified by the merchant. | No |
Examples
{
"amount": 10000,
"currency": "CLP",
"country": "CL",
"payment_method_id": "SP",
"payment_method_flow": "DIRECT",
"payer": {
"name": "Jane Doe",
"email": "[email protected]",
"document": "12345678",
"address": {
"country": "CL",
"state": "Santiago",
"city": "Santiago",
"zip_code": "8858",
"street": "Av. Principal",
"number": "5940"
}
},
"order_id": "34545sk3483kqw0",
"description": "Tshirt",
"notification_url": "http://merchantsite.com/notification/new",
"callback_url": "http://merchantsite.com/success_page"
}
{
"id": "D-4-c89f518f-87dd-4938-76b1-ed66f307a6ea",
"amount": 10000,
"currency": "CLP",
"payment_method_id": "SP",
"payment_method_type": "TICKET",
"payment_method_flow": "DIRECT",
"country": "CL",
"bank_transfer": {},
"ticket": {
"type": "CUSTOM",
"number": "1000863245",
"expiration_date": "2023-06-18T02:59:00.000+0000",
"company_name": "dLocal",
"company_id": "50283",
"company_id2": "50284",
"provider_name": "SERVIPAG",
"provider_logo": "https://pay.dlocal.com/views/2.0/images/payments/SP.png",
"image_url": "https://pay.dlocal.com/gmf-apm/payments/M-9f44955d-a6c5-4ffb-a397-47c6411922b0"
},
"created_date": "2023-06-11T15:34:11.000+0000",
"status": "PENDING",
"status_detail": "The payment is pending.",
"status_code": "100",
"order_id": "34545sk3483kqw0",
"notification_url": "http://merchantsite.com/notification/new"
}
Example ticket
Example Servipag UI built with the information in the example above.
User Interface Tips UI
If you are using this payment method through a DIRECT integration, follow the tips below in order to make it easier for your customers to complete payments, boosting your conversion rates.
| Element | Tip |
|---|---|
| Ticket Number | It is the number that payers must dictate to the cashiers in order to complete payment. Name it "Referencia" and separate it this way so it is easier to read: 3 digits - 3 digits - 4 digits. |
| Currency and Amount | Should be relevant elements in the ticket. Users need to have that information very clearly. |
| Currency Symbol | $ |
| Type of payment | Include company_id2 and company_id numbers, as they are important for payers that pay in physical stores. |
| Expiration date | Display this element clearly and visible enough. In Chile, the date format is DD/MM/YYYY. |
| Accreditation delay | Let users know that their payment will be credited immediately. This brings confidence and a sense of security that helps conversion rates. |
| Payment instructions | Although most users are familiarized with Servipag, it is a good practice to help those who are not. The image above is an example of instructions, but if needed, our team will be happy to help you with more personalized instructions. |
| Store locator | Link it to google.com/maps/search/servipag/. |
| Save button | It helps users to have their tickets always on their phones, making it needless to take notes or keep the browser open. |
| Print button | It is useful for some users who need to have their tickets printed. |
Updated about 1 month ago