Chile

Learn about the dLocal supported payment methods in Chile.

Market specifications

Take a look of all the payment methods available.

Country reference Cards supported Alternative Payment Method supported

Cards

Find all the information about the card supported capabilities.

Capabilities Process Card Payments

Alternative Payments

Learn how to integrate cash, bank transfer or wallet payment.

Webpay Sencillito Khipu Mercado Pago Servipag


Market specifications

Do you want to know more information about Chile's market? Go to the Chile’s economy and eCommerce market article.

Country reference

country codecurrency codedocument namedocument formatdocument required?
CLCLPCI or RUTBetween 8 to 9 charactersYes

Cards supported

payment_method_idBrand IDNamepayment_method_typeDetailsAllowed FlowsLogo
CARDVIVisaCARDCredit Card ​DIRECT REDIRECT
CARDVDVisa Debit ​CARDDebit Card ​DIRECT REDIRECT
CARDMCMastercardCARDCredit Card ​DIRECT REDIRECT
CARDMDMastercard Debit ​CARDDebit Card ​DIRECT REDIRECT
CARDAEAmerican ExpressCARDCredit Card ​DIRECT REDIRECT
CARDDCDiners ClubCARDCredit Card ​DIRECT REDIRECT
CARDPRPrestoCARDCredit Card ​DIRECT REDIRECT
CARDCMCMRCARDCredit Card ​DIRECT REDIRECT
CARDMGMagnaCARDCredit Card ​DIRECT REDIRECT
CARDMHMachCARDPrepaid Card ​DIRECT REDIRECT

ℹ️

To offer all the card options that may be available in your integration, send the payment_method_id as CARD.

Alternative Payment Method supported

payment_method_idNamepayment_method_typeDetailsAllowed FlowsLogo
WPWebpayBANK_TRANSFERBank Transfer OnlineREDIRECT
SKSencillitoTICKETCash PaymentDIRECT REDIRECT
IOKhipuBANK_TRANSFERBank Transfer OnlineREDIRECT
MPMercado PagoBANK_TRANSFERWalletDIRECT REDIRECT
SPServipagTICKETCash Payment ​DIRECT REDIRECT


Cards

Capabilities

To view the information for all the cards, position the cursor over the table and use the horizontal scroll to navigate.

Visa CreditMastercard CreditVisa DebitMastercard DebitAmerican ExpressDiners ClubPrestoCMRMagnaMach
Minimum amount50 CLP50 CLP50 CLP50 CLP50 CLP50 CLP50 CLP50 CLP50 CLP50 CLP
RefundsYesYesYesYesYesYesYesYesYesYes
RecurringYesYesYesYesYesYesYesYesYesYes
Chargeback optionYesYesYesYesYesYesYesYesYesYes
Chargeback Dispute optionYesYesYesYesYesYesYesYesYesYes
DescriptorCan be personalized, depending on the provider.Can be personalized, depending on the provider.Can be personalized, depending on the provider.Can be personalized, depending on the provider.Can be personalized, depending on the provider.Can be personalized, depending on the provider.Can be personalized, depending on the provider.Can be personalized, depending on the provider.Can be personalized, depending on the provider.Can be personalized, depending on the provider.

How to process Card Payments?

Learn how to process payments with credit and debit cards with dLocal in our Card Payments section.



Alternative Payment Method

Webpay

Webpay is the most popular payment platform in Chile.

When paying with Webpay, users will be able to choose between credit or debit cards, after which they will be redirected to the card's issuer bank in order to validate/authorize the payment.

Capabilities

Webpay
Min. amount50 CLP
Max. expiration time supported5 days
Notification delayImmediate
RefundsYes
FlowREDIRECT

UX Flow

The screenshots illustrate a generic Webpay redirect flow, choosing cards as the payment method.

The screenshots illustrate a generic Webpay redirect flow, choosing cards as the payment method.

Request parameters

PropertyTypeDescriptionMandatory?
amountNumberAmount to be charged.Yes
currencyStringCLP

Transaction currency in ISO 4217.
Yes
countryStringCL

Transaction country in ISO 3166.
Yes
payment_method_idStringWP

ID of the selected payment method.
Yes
payment_method_flowStringREDIRECTYes
payer.nameStringName of the payer.Yes
payer.emailStringEmail of the payer.Yes
payer.documentNumberDocument of the payer.Yes
order_idNumberID of the capture given by the merchant in their system. Think of it as an external ID of the capture.No
notification_urlStringNotifications will be sent in every change of status of a payment to the notification_url specified by the merchant.No

Examples

{
    "amount": 100,
    "currency": "CLP",
    "country": "CL",
    "payment_method_id": "WP",
    "payment_method_flow": "REDIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "12345678",
        "address": {
            "country": "CL",
            "state": "Santiago",
            "city": "Santiago",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}
{
    "id": "R-4-aa96606a-aad8-4112-b9b7-238e8ca88d52",
    "amount": 100,
    "currency": "CLP",
    "payment_method_id": "WP",
    "payment_method_type": "BANK_TRANSFER",
    "payment_method_flow": "REDIRECT",
    "country": "CL",
    "created_date": "2023-01-17T15:37:04.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk1483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "redirect_url": "https://pay.dlocal.com/gmf-apm/payments-redirect/M-a2f0585e-6bfc-4e15-8665-a5fcc343789d"
}

Sencillito

A solution used mainly to pay utilities and bills.

Sencillito provides vouchers that users can use to make cash payments at a wide range of stores across the country and also to pay online with debit/prepaid cards or bank transfers.

Capabilities

Sencillito
Min. amount50 CLP
Max. expiration time supported7 days
Notification delayImmediate
RefundsYes
FlowDIRECT
REDIRECT

Request parameters

PropertyTypeDescriptionMandatory?
amountNumberAmount to be charged.Yes
currencyStringCLP

Transaction currency in ISO 4217.
Yes
countryStringCL

Transaction country in ISO 3166.
Yes
payment_method_idStringSK

ID of the selected payment method.
Yes
payment_method_flowStringDIRECT or REDIRECTYes
payer.nameStringName of the payer.Yes
payer.emailStringEmail of the payer.Yes
payer.documentNumberDocument of the payer.Yes
order_idNumberID of the capture given by the merchant in their system. Think of it as an external ID of the capture.No
notification_urlStringNotifications will be sent in every change of status of a payment to the notification_url specified by the merchant.No

Examples

{
    "amount": 10000,
    "currency": "CLP",
    "country": "CL",
    "payment_method_id": "SK",
    "payment_method_flow": "DIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "12345678",
        "address": {
            "country": "CL",
            "state": "Santiago",
            "city": "Santiago",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}
{
    "id": "D-4-77c8f76f-5f12-463f-9176-1ad56ebfbb1e",
    "amount": 10000,
    "currency": "CLP",
    "payment_method_id": "SK",
    "payment_method_type": "TICKET",
    "payment_method_flow": "DIRECT",
    "country": "CL",
    "bank_transfer": {},
    "ticket": {
        "type": "CUSTOM",
        "number": "134216",
        "expiration_date": "2023-06-17T02:59:00.000+0000",
        "provider_logo": "https://static.dlocal.com/images/providers/sencillito.png",
        "image_url": "https://pay.dlocal.com/gmf-apm/payments/M-0e85fa4f-c613-4995-b9bb-c489712643a1",
        "amount": 10000,
        "currency": "CLP"
    },
    "created_date": "2023-06-10T15:32:33.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk3483kqw0",
    "notification_url": "http://merchantsite.com/notification/new"
}

Example ticket

Sencillito UI built with the information in the example above.

Sencillito UI built with the information in the example above.

User Interface Tips UI

If you are using these payment methods through a DIRECT integration, follow the tips below in order to make it easier for your customers to complete payments, boosting your conversion rates.

ElementTip
Ticket NumberIt is the number that payers must dictate the cashiers in order to complete payment. Name it "Código".
Currency and AmountShould be relevant elements in the ticket. Users need to have that information very clear.
Currency Symbol$
Expiration dateDisplay this element clearly and visible enough. In Chile, the date format is DD/MM/YYYY.
Payment instructionsAlthough most users are familiarized with payment methods such as Sencillito, it is a good practice to help those who are not. The image above is an example of instructions, but if needed, our team will be happy to help you with more personalized instructions.
Portal SencillitoMost users prefer to pay Sencillito transactions using cash, but some of them prefer to pay them digitally. In order to do so, they need to visit the Sencillito page and input the Ticket Number.
Store locatorLink it to https://www.google.com/maps/search/sencillito/.
Save buttonIt helps users to have their tickets always on their phones, making it needless to take notes or keep the browser open.
Print buttonIt is useful for some users who need to have their tickets printed.

Khipu

Redirect solution that processes online transfers for all Chilean banks.

Capabilities

Khipu
Min. amount2000 CLP
Max. expiration time supported5 days
Notification delayImmediate
RefundsYes
FlowREDIRECT

UX Flow

The screenshots illustrate a generic Khipu redirect flow.

The screenshots illustrate a generic Khipu redirect flow.

Request parameters

PropertyTypeDescriptionMandatory?
amountNumberAmount to be charged.Yes
currencyStringCLP

Transaction currency in ISO 4217.
Yes
countryStringCL

Transaction country in ISO 3166.
Yes
payment_method_idStringIO

ID of the selected payment method.
Yes
payment_method_flowStringREDIRECTYes
payer.nameStringName of the payer.Yes
payer.emailStringEmail of the payer.Yes
payer.documentNumberDocument of the payer.Yes
order_idNumberID of the capture given by the merchant in their system. Think of it as an external ID of the capture.No
notification_urlStringNotifications will be sent in every change of status of a payment to the notification_url specified by the merchant.No

Examples

{
    "amount": 100,
    "currency": "CLP",
    "country": "CL",
    "payment_method_id": "IO",
    "payment_method_flow": "REDIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "12345678",
        "address": {
            "country": "CL",
            "state": "Santiago",
            "city": "Santiago",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}
{
    "id": "R-4-asaf2e49-7a13-4148-b148-6e912ec612d4",
    "amount": 100,
    "currency": "CLP",
    "payment_method_id": "IO",
    "payment_method_type": "BANK_TRANSFER",
    "payment_method_flow": "REDIRECT",
    "country": "CL",
    "created_date": "2023-01-17T15:37:59.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "345411483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "redirect_url": "https://pay.dlocal.com/gmf-apm/payments-redirect/M-63350f10-e7db-405c-be64-1c5d97be45e1"
}

Mercado Pago

Mercado Pago is a very popular wallet in several countries in Latin America which allow its users to make one-shot payments; as well as recurring payments just by authorizing the merchant on the enrollment payment.

Capabilities

Mercado Pago
Min. amount50 CLP
Max. expiration time supported5 minutes (authentication)
Notification delayImmediate
RefundsYes
FlowDIRECT
REDIRECT

UX Flow

One-shot payment

The screenshots illustrate a Mercado Pago one-shot payment redirect flow. The specifics of the flow may vary depending on the payment method selected to complete the payment.

The screenshots illustrate a Mercado Pago one-shot payment redirect flow. The specifics of the flow may vary depending on the payment method selected to complete the payment.

Tokenized wallet

The screenshots illustrate a Mercado Pago tokenized wallet redirect flow.

The screenshots illustrate a Mercado Pago tokenized wallet redirect flow.

How to process Mercado Pago payments?

Learn how to process with wallets (one-shot payments and wallet tokenization) with dLocal in our Wallets Payment section.

Servipag

Servipag offers physical and online payments. Users can pay with a card or cash.
For the physical alternative, Servipag has over a thousand stores, both under the SERVIPAG brand and other brands.

Capabilities

Servipag
Min. amount50 CLP
Max. expiration time supported7 days
Notification delayImmediate
RefundsYes
FlowDIRECT
REDIRECT

Request parameters

PropertyTypeDescriptionMandatory?
amountNumberAmount to be charged.Yes
currencyStringCLP

Transaction currency in ISO 4217.
Yes
countryStringCL

Transaction country in ISO 3166.
Yes
payment_method_idStringSP

ID of the selected payment method.
Yes
payment_method_flowStringDIRECT or REDIRECTYes
payer.nameStringName of the payer.Yes
payer.emailStringEmail of the payer.Yes
payer.documentNumberDocument of the payer.Yes
order_idNumberID of the capture given by the merchant in their system. Think of it as an external ID of the capture.No
notification_urlStringNotifications will be sent in every change of status of a payment to the notification_url specified by the merchant.No

Examples

{
    "amount": 10000,
    "currency": "CLP",
    "country": "CL",
    "payment_method_id": "SP",
    "payment_method_flow": "DIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "document": "12345678",
        "address": {
            "country": "CL",
            "state": "Santiago",
            "city": "Santiago",
            "zip_code": "8858",
            "street": "Av. Principal",
            "number": "5940"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}
{
    "id": "D-4-c89f518f-87dd-4938-76b1-ed66f307a6ea",
    "amount": 10000,
    "currency": "CLP",
    "payment_method_id": "SP",
    "payment_method_type": "TICKET",
    "payment_method_flow": "DIRECT",
    "country": "CL",
    "bank_transfer": {},
    "ticket": {
        "type": "CUSTOM",
        "number": "1000863245",
        "expiration_date": "2023-06-18T02:59:00.000+0000",
        "company_name": "dLocal",
        "company_id": "50283",
        "company_id2": "50284",
        "provider_name": "SERVIPAG",
        "provider_logo": "https://pay.dlocal.com/views/2.0/images/payments/SP.png",
        "image_url": "https://pay.dlocal.com/gmf-apm/payments/M-9f44955d-a6c5-4ffb-a397-47c6411922b0"
    },
    "created_date": "2023-06-11T15:34:11.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk3483kqw0",
    "notification_url": "http://merchantsite.com/notification/new"
}

Example ticket

Example Servipag UI built with the information in the example above.

Example Servipag UI built with the information in the example above.

User Interface Tips UI

If you are using this payment method through a DIRECT integration, follow the tips below in order to make it easier for your customers to complete payments, boosting your conversion rates.

ElementTip
Ticket NumberIt is the number that payers must dictate to the cashiers in order to complete payment. Name it "Referencia" and separate it this way so it is easier to read: 3 digits - 3 digits - 4 digits.
Currency and AmountShould be relevant elements in the ticket. Users need to have that information very clearly.
Currency Symbol$
Type of paymentInclude company_id2 and company_id numbers, as they are important for payers that pay in physical stores.
Expiration dateDisplay this element clearly and visible enough. In Chile, the date format is DD/MM/YYYY.
Accreditation delayLet users know that their payment will be credited immediately. This brings confidence and a sense of security that helps conversion rates.
Payment instructionsAlthough most users are familiarized with Servipag, it is a good practice to help those who are not. The image above is an example of instructions, but if needed, our team will be happy to help you with more personalized instructions.
Store locatorLink it to google.com/maps/search/servipag/.
Save buttonIt helps users to have their tickets always on their phones, making it needless to take notes or keep the browser open.
Print buttonIt is useful for some users who need to have their tickets printed.