Market specifications

Take a look of all the payment methods available.

Country reference Cards supported APM supported

Cards

Find all the information about the card supported capabilities.

Capabilities Process Card Payments

Alternative Payments

Learn how to integrate cash, bank transfer or wallet payment.

Mobile Money

Market specifications

Do you want to know more information about Kenya's market? Go to the Expand Your Reach in Africa’s eCommerce Market article.

Country reference

`country` code	`currency` code	`amount` decimals	`document` name	`document` format	`document` required?
`KE`	`KES`	0	National ID Card	8 digits	Yes

Cards supported

`payment_method_id`	Brand ID	Name	`payment_method_type`	Details	Allowed Flows
`CARD`	`VI`	Visa	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`VD`	Visa Debit	`CARD`	Debit Card	`DIRECT` `REDIRECT`
`CARD`	`MC`	Mastercard	`CARD`	Credit Card	`DIRECT` `REDIRECT`
`CARD`	`MD`	Mastercard Debit	`CARD`	Debit Card	`DIRECT` `REDIRECT`

ℹ️
To offer all the card options that may be available in your integration, send the payment_method_id as CARD.

Alternative Payment Method supported

`payment_method_id`	Name	`payment_method_type`	Allowed Flows	Logo
`MW` / All telecom companies `AN` / Airtel `SF` / Safaricom	Mobile Money	`WALLET`	`DIRECT`

Cards

Capabilities

	Visa Credit	Mastercard Credit	Visa Debit	Mastercard Debit
Minimum amount	51 KES	51 KES	51 KES	51 KES
Refunds	Yes	Yes	Yes	Yes
Recurring	Yes	Yes	Yes	Yes
Chargeback option	Yes	Yes	Yes	Yes
Chargeback Dispute option	Yes	Yes	Yes	Yes
Descriptor	Can be personalized, depending on provider.	Can be personalized, depending on provider.	Can be personalized, depending on provider.	Can be personalized, depending on provider.

How to process Card Payments?

Learn how to process payments with credit and debit cards with dLocal in our Card Payments section.

Alternative Payment Method

Mobile Money

Mobile Money is a widely used payment method in Africa that enables people to send and receive money through their mobile phones. Users need to register for an account, provide identification, and deposit money through authorized agents or channels.

Mobile Money platforms are operated mainly by telecommunications companies and they have enabled financial inclusion by providing banking services to unbanked or underbanked individuals.

Customize payment options

The payment method ID may vary based on the specific user experience you intend to provide.

Offer all telecom companies. To offer all available telecommunications options, complete "payment_method_id": "MW".
Provide a specific network. To specify a particular telecommunications company, input the corresponding ID. For example, if you intend to utilize the Airtel network, use "payment_method_id": "AN".

📘
Choosing the right network option
To use a specific network feature effectively, make sure to know the user's telecommunications company. If you're unsure, use the generic one to prevent any potential misunderstandings so that all companies are supported.

To find all the available payment options, refer to the Alternative Payment Method supported section.

Capabilities

	Mobile Money
Min. amount	51 KES
Max. expiration time supported	5 minutes
Notification delay	Immediate
Refunds	Yes
Flow	`DIRECT`
Supported wallets	mPesa/Safaricom, Airtel.

UX Flow

Flow might slightly differ depending on the provider.

Alternative flow

Request Parameters

Property	Type	Description	Mandatory?
`amount`	Number	Amount to be charged.	Yes
`currency`	String	`KES` Transaction currency in ISO 4217.	Yes
`country`	String	`KE` Transaction country in ISO 3166.	Yes
`payment_method_id`	String	`MW` ID of the selected payment method	Yes
`payment_method_flow`	String	`DIRECT`	Yes
`payer.name`	String	Name of the payer.	Yes
`payer.email`	String	Email of the payer.	Yes
`payer.phone`	String	Phone number of the payer.	Yes
`payer.document`	Number	Document of the payer.	Yes
`order_id`	Number	ID of the capture given by the merchant in their system. Think of it as an external ID of the capture.	No
`notification_url`	String	Notifications will be sent in every change of status of a payment to the `notification_url` specified by the merchant.	No

Examples

{
    "amount": 1000,
    "currency": "KES",
    "country": "KE",
    "payment_method_id": "MW",
    "payment_method_flow": "DIRECT",
    "payer": {
        "name": "Jane Doe",
        "email": "[email protected]",
        "phone": "254746488970",
        "document": "12345678",
        "address": {
            "country": "KE",
            "state":"Mombasa",
            "city": "Mombasa",
            "zip_code": "8858",
            "street": "Main St.",
            "number": "540"
        }
    },
    "order_id": "34545sk3483kqw0",
    "description": "Tshirt",
    "notification_url": "http://merchantsite.com/notification/new",
    "callback_url": "http://merchantsite.com/success_page"
}

{
    "id": "D-4-a3e6938f-j76s-4855-b84a-e9d50a6d04a0",
    "amount": 1000,
    "currency": "KES",
    "payment_method_id": "MW",
    "payment_method_type": "BANK_TRANSFER",
    "payment_method_flow": "DIRECT",
    "country": "KE",
    "bank_transfer": {},
    "ticket": {},
    "created_date": "2023-01-23T17:20:21.000+0000",
    "status": "PENDING",
    "status_detail": "The payment is pending.",
    "status_code": "100",
    "order_id": "34545sk3483kqw0",
    "notification_url": "http://merchant.com/notification/new"
}