General specifications

Learn about the document upload process requirements.

Read information

Company documentation

Get to know all the specific documentation required for companies.

Company information UBO and directors

Individuals' validations

Discover the ways to validate an individual's identity.

Proof of identity Selfie Proof of address

General specifications

Documentation is key evidence of authenticity for our compliance check. To ensure a faster and smoother process, please submit clear and valid documentation.

Here are the specific requirements:

Aspects	Specific requirements
Accepted formats	JPEG, PNG, and PDF.
Color detail	Full color
Maximum file size	10MB maximum file size.
Minimum resolution	600x600
Image clarity	Clear image without dirt or obstructions.

Company documentation

The documents we require for a company will depend on the industry type, country, and risk level. Below you can find the explanation for all the possible company-related documents.

Company information

Document Type	Description
`BANK_STATEMENT`	Bank confirmation letter or bank statement (no older than 6 months). Please add a Bank Statement with a current date that clearly displays the account belongs to the company that will be signing the agreement with dLocal and from which dLocal will be processing PayIn and/or PayOuts.
`TAX_ID`	Document issued by the tax authority showing the tax identificatory number that the company uses for tax filing and reporting purposes.
`CERTIFICATE_OF_INCORPORATION`	A certificate of incorporation relates to the formation of the company and is usually issued by a government entity. The information in the certificate varies from country to country but may include the following: (a) type of corporation; (b) name of the corporation, (c) legal address, (d) date when the company was incorporated, (e) public registry where the company was incorporated, etc. Sometimes it can also include information on shareholders.
`ARTICLES_OF_ASSOCIATION_BYLAWS_MEMORANDUM_OF_INCORPORATION`	These documents set out the purpose and duration of the company, rights, duties, and responsibilities of shareholders and directors, in addition to rules for governance, administration, representation, and legal domicile. Please add them as applicable.
`SOURCE_OF_FUNDS_DECLARATION`	This document provides information about the source of funds being used in a financial transaction or business activity.
`OTHER_DOCUMENT`	Can be used to send additional documentation.

UBO and directors

Document Type	Description
`OUTLINE_OF_COMPANY_OWNERSHIP_STRUCTURE`	Outline of the company's ownership structure. A clear corporate ownership structure of the company with full legal names, country of incorporation, and % of participation, outlining the ultimate beneficial owners and signed by the legal representative.
`SHAREHOLDERS_REGISTRY`	A shareholder registry is a document where shareholders' interest in the company is recorded.
`DIRECTORS_REGISTRY`	A director registry is a document that shows the names of the directors appointed by the company to represent it. By law, companies are required to keep this list up to date to remove those directors who are deceased or resigned and to add those who have been elected by the shareholders.
`UBO_COPY_OF_ID_{i}`	Replace {i} with the index of UBO sent in the KYC documentation service, starting from 1. This document is required to validate the individual's identity.
`UBO_PROOF_OF_ADDRESS_{i}`	Replace {i} with the index of UBO sent in the KYC documentation service, starting from 1. This document is required to validate the individual's country of residence.
`DIRECTOR_COPY_OF_ID_{i}`	Replace {i} with the index of Director sent in the KYC documentation service, starting from 1. This document is required to validate the individual's identity.
`DIRECTOR_PROOF_OF_ADDRESS_{i}`	Replace {i} with the index of Director sent in the KYC documentation service, starting from 1. This document is required to validate the individual's country of residence.

Individuals' validations

Proof of identity

Providing a valid identity document is a crucial step in the User account creation process.

We accept the main types of ID recognized in each country.

Country	Type
Argentina	DNI (Documento Nacional de Identidad).
Brazil	National ID Cédula de identidade/RG (Registro general). Registro Nacional de Matrícula (RNM). Registro Nacional de Extranjeros (RNE). . Driver's license Carteira Nacional de Habilitação.
Mexico	Credencial Para Votar (INE). Matrícula Consular.
Colombia	Cédula De Ciudadanía. Cédula De Extranjería. Tarjeta de Identidad.
Indonesia	Kartu Tanda Penduduk (KTP).
Thailand	Citizen ID Card.
Philippines	Philippine Identification Card (PhilSys).

Image best practices

Here's a demonstration illustrating both approved and disapproved scenarios.

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Check your identity document validity
Please ensure that all the identity documents are valid. We recommend submitting documents that remain valid for at least three months beyond the current date.

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Ensure the identity document photo is an original, not a screenshot
Please make sure that the identity document photos you submit are original and not screenshots. This helps us validate your identity efficiently and securely.

Selfie

These are the requirements for taking a selfie:

Take a photo against a plain white background. Avoid wearing hats, dark glasses, or anything that could obscure your facial features.
The photo should display a front view of your whole face from the shoulders up, with your eyes open and looking directly at the camera.
Avoid using blurry images, filters, or enhancements. The image should be clear.
Maintain a vertical orientation.
Make sure the person in the selfie is consistent with the person in the provided documents.

Proof of address

We have the following requirements to validate the proof of address to be:

Requirement	Description
Validity	Documents no older than 3 months.
Type	Utility bill or bank statement.
Additional details	Make sure the full name, date, and address are included.

Manage documentation