Chargebacks

Chargeback asynchronous notification
If a chargeback was applied (requested by the user) a notification is sent to the previously registered Merchant chargeback notification URL by POST protocol, sending the following parameters:
Property
Type
Description
id
String
The chargeback id.
payment_id
String
The payment id.
amount
Positive Float
The amount of the chargeback.
currency
String
The currency of the chargeback.
status
String
The status of the chargeback.
status_code
String
The status code of the chargeback.
status_detail
String
The description of the chargeback's status.
created_date
String
The date of when the chargeback was executed.
Chargeback notifications are signed. Learn more about the signature notifications here.​
Example post
POST: {merchant.chargeback_url}
{
    "id": "CHAR42342",
    "payment_id": "PAY245235",
    "amount": 100.00,
    "currency": "USD",
    "status": "COMPLETED",
    "status_code": "200",
    "status_detail": "The chargeback was executed.",
    "created_date" : "2018-02-15T15:14:52-00:00"
}
get
Retrieve a Chargeback
 https://api.dlocal.com/chargebacks/{chargeback_id}
Retrieve information about a chargeback.
Request
Response
Request
Path Parameters
chargeback_id
required
string
The chargeback id
Response
200: OK
{
    "id": "CHAR42342",
    "payment_id": "PAY245235",
    "amount": 100.00,
    "currency": "USD",
    "status": "COMPLETED",
    "status_code": "200",
    "status_detail": "The chargeback was executed.",
    "created_date" : "2018-02-15T15:14:52-00:00"
}
Example Request
$ curl \
    -H 'X-Date: 2018-02-20T15:44:42.310Z' \
    -H 'X-Login: sak223k2wdksdl2' \
    -H 'X-Trans-Key: fm12O7G9' \
    -H 'X-Version: 2.1' \
    -H 'Authorization: V2-HMAC-SHA256, Signature: 1bd227f9d892a7f4581b998c21e353b1686a6bdad5940e7bb6aa596c96e0a6ec' \
    https://api.dlocal.com/chargebacks/CHAR42342
get
Retrieve a Chargeback Status
https://api.dlocal.com/chargebacks/{chargeback_id}/status
Retrieve information about the status of a chargeback.
Request
Response
Request
Path Parameters
chargeback_id
required
string
The chargeback id
Response
200: OK
Example Response
{
    "id": "CHAR42342",
    "status": "COMPLETED",
    "status_code": "200",
    "status_detail": "The chargeback was executed."
}
Chargeback status
Status
Status code
Description
PENDING
100
The chargeback is pending.
DISPUTE_RECEIVED
101
Dispute documentation received
COMPLETED
200
The chargeback was executed.
IN_DISPUTE
201
Dispute documentation was sent to the acquirer.
DISPUTE_LOST
202
The chargeback dispute was lost.
REVERSAL
700
The chargeback dispute was won.
INQUIRY
800
Request for information received.
In the Production environment, Chargebacks are triggered by the buyer by calling their bank. In dLocal's Sandbox environment though, merchants can simulate a Chargeback using the method described below:
post
Simulate Chargeback (Sandbox only)
https://sandbox.dlocal.com/sandbox-tools/chargebacks
Simulate a Chargeback in Sandbox
Request
Response
Request
Body Parameters
payment_id
required
string
ID of the payment that is being chargebacked.
Response
200: OK
Successful response returns the id of the chargeback. 
{
    "id": "CBK-4-184-45b0b9ae-4e05-419e-9248-d5890437b719"
}
Example Request
$ curl -X POST \
    -H 'X-Date: 2018-02-20T15:44:42.310Z' \
    -H 'X-Login: sak223k2wdksdl2' \
    -H 'X-Trans-Key: fm12O7G9' \
    -H 'Content-Type: application/json' \
    -H 'Authorization: V2-HMAC-SHA256, Signature: 1bd227f9d892a7f4581b998c21e353b1686a6bdad5940e7bb6aa596c96e0a6ec' \
    https://sandbox.dlocal.com/sandbox-tools/chargebacks
Example Request Body
{
    "payment_id" : "PAY4334346343"
}

Authorization and Capture

3D-Secure

Last updated 1 year ago

Property	Type	Description
`id`	String	The chargeback id.
`payment_id`	String	The payment id.
`amount`	Positive Float	The amount of the chargeback.
`currency`	String	The currency of the chargeback.
`status`	String	The status of the chargeback.
`status_code`	String	The status code of the chargeback.
`status_detail`	String	The description of the chargeback's status.
`created_date`	String	The date of when the chargeback was executed.

Status	Status code	Description
`PENDING`	100	The chargeback is pending.
`DISPUTE_RECEIVED`	101	Dispute documentation received
`COMPLETED`	200	The chargeback was executed.
`IN_DISPUTE`	201	Dispute documentation was sent to the acquirer.
`DISPUTE_LOST`	202	The chargeback dispute was lost.
`REVERSAL`	700	The chargeback dispute was won.
`INQUIRY`	800	Request for information received.

Chargebacks

Chargeback asynchronous notification

getRetrieve a Chargeback

Example Request

getRetrieve a Chargeback Status

Chargeback status

postSimulate Chargeback (Sandbox only)

Example Request

Example Request Body

get
Retrieve a Chargeback

get
Retrieve a Chargeback Status

post
Simulate Chargeback (Sandbox only)