Disputes
Learn how to manage user's disputes.
The purpose of dLocal Dispute API is to give the merchant the possibility to manage disputes progress vía API. Disputes are often initiated by the cardholder to redress fraudulent activities, when they don’t recognize the charge or business name, among other reasons.
Flow
The main functions used to dispute a chargeback are:
Instances
Manage disputes
Create new dispute
As the card issuer, you can create a dispute over transactions that the cardholder does not recognize.
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Get dispute information
See all the information of a dispute.
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Updated 9 months ago