Learn how to manage user's disputes.

The purpose of dLocal Dispute API is to give the merchant the possibility to manage disputes progress vía API. Disputes are often initiated by the cardholder to redress fraudulent activities, when they don’t recognize the charge or business name, among other reasons.


The main functions used to dispute a chargeback are:


Manage disputes

Create new dispute

As the card issuer, you can create a dispute over transactions that the cardholder does not recognize.

Get dispute information

See all the information of a dispute.